Training module

Duration

Benefits

Financial planning and Management

3-4 days

This training targets the CSO’s management and financial staff. Trainees will learn to plan and manage finances and annual budgets in line with Strategic Plan.

• Balancing mission and finances
• Preparation of annual budget
• Classification of expenses
• Financial planning of fundraising activities
• Cash-flow management
• Risk management
• Control of finances, indicators

Administrative and Financial Work

2 days

This training aims to acquaint participants with legal and financial regulations for CSOs and to improve their skills in financial management and accounting that will help them administrate their offices and programs more efficiently

• Administrative work, office management, archiving, systems and procedures;
• Financial and fiscal work
• Cash box management

Training module

Duration

Benefits

Development of Sustainability Plan

3 to 4 days

This training aims to increase trainees understanding on sustainability by giving overview on the sources of funding, steps in developing sustainability plan and achieving capacity to endure.

• Intro to Sustainability;
• Corporative giving;
• Central and Local Government’s funding;
• Individual Giving;
• Self Financing;
• Assessment of the organization regarding Sustainability
• Sustainability Plan Development;
• Action Plan for addressing Sustainability issue

Mobilization of Local Resources

2 to 4 days

This training program complements the CSO Sustainability Plan and outlines different techniques for fundraising, organization of special events (auction and lottery)

• Mobilizing local resources: need and importance;
• Overcoming barriers in looking for resources;
• Methods for fundraising;
• Planning and organizing special fundraising events;
• Strategy for mobilizing local resources.

Training module

Duration

Benefits

Donor Approach

2 to 3 days

This training explains the basic principles of relations with donors

• Creating CSO’s ID;
• Main steps in donor approach;
• Presenting project ideas to donors (project proposal);
• Tips and guidelines on the most important skills for communication and negotiation with donors
• Implementation of projects and communication with donors.
• Recognition of Donors

Business Plan Development towards self-financing activities

3 to 5 days

Enhancing entrepreneurship skills of NGOs in their efforts to develop self-financing activities

• Legal framework for running profit activities
• Introduction to Business plan development and running an enterprise
• Market Analysis
• Aligning CSO Mission and Goals with the Business model
• Products and Services
• Marketing and Sales
• Management and Organization
• Anticipation of needed inputs
• Financial projection
• Cash flow
• Business Plan Executive Resume

Training module

Duration

Benefits

Volunteer Management

2 to 3 days

This training is focused on basic concepts of volunteerism and management of volunteers:

• Introduction to voluntarism: definition, types of volunteers, why do people volunteer, why do CSOs engage volunteers, volunteerism in the world;
• Recruitment and selection of volunteers;
• Volunteer orientation and training;
• Volunteer motivation;
• Rights and responsibilities of volunteers;
• Monitoring and evaluation of volunteer work;
• Volunteer Strategy

CSO management

2 to 3 days

The training develops participants’ leadership skills and enables them to better organize the processes of managing their organization

• Intro to CSO management
• Leadership styles
• Group dynamics
• Difference between management and governance
• Human resources management
• Communication and information management
• Decision making processes

Training module

Duration

Benefits

CSO’s Executive Directors “must to know” skills

 6 days

Training aims to strengthen the core skills of Executive Directors and enhance their leadership capacity

• Leadership skills
• Strategic Planning
• Program Development & Evaluation
• Fund Development
• Governance
• Relations with the community
• Communication & Negotiation 
• Human Recourse Management
• Financial Management
• Change & Stress Management

Building Coalitions and Networks

3 days

This training module develops organizational capacity for building effective coalitions and networks.

• Intro to cooperation, networks and coalitions
• Steps in establishing coalitions
• Definition of issues, needs and goals for establishing coalitions
• Stakeholder Analysis
• Recruiting appropriate people and organizations
• Setting goals and activities
• Anticipation of needs& recourses
• Coordination and evaluation of the coalitio
• Inter-sectoral cooperation

Training module

Duration

Benefits

Advocacy and Lobbying

3 days

Skills building training on how to advocate, what tools and techniques can be applied and how to adapt them to specific needs of CSOs.

• Definition, elements and goals of advocacy;
• Choosing advocacy issue and actors;
• Legislative process and legal opportunities for CSOs;
• Building partnerships with governmental institutions;
• Lobbying;
• Influencing public opinion;
• Internal management for advocacy;
• Developing advocacy strategy

*Note: This module might be used for specific groups such as gender, youth, disabled etc.

Training module

Duration

Benefits

Public and Media Relations

3 to 4 days

Understanding the importance of public and media relations for promoting CSO’s activities and results and improving image in the community through PR and media relations strategy.

• The concepts of Public and Media Relations;
• Methods/forms for media work and their applicability (press release, radio and TV interview, cover story, press conference);
• Presentation skills/Method of making good structure of your presentation/speech
• Communications in crisis;
• Handling with “tough journalists”
• Developing PR & Media Strategy

Outreach Campaigns

3 days

Getting insights and practical tools for all aspects of organizing successful, targeted, focused and result-oriented campaign

• Introduction to campaigns: definition, importance, examples;
• Goals and target groups of campaigns;
• Message development;
• Channels for disseminating campaign message
• Campaigning strategy
• Public Relations